Privacy policy
What personal information we collect and how we use your information:
When you visit this Web site, we capture the Internet provider’s domain name and country that you came from (e.g., ‘google.ca’) and the paths taken as you navigate the url pages.
Information we collect may be used to enhance your use of this Web site in ways like these:
- Arrange the Web site in the most user-friendly way
- Customize your browsing experience of this Web site
- Respond to your question or suggestions
Our policy regarding sharing of information:
We never sell or rent your personal information to any third parties under any circumstances.
How we protect the security of your personal information:
The security of your personal information is very important to us and we are committed to protecting the information we collect.
Changes to the Privacy Policy
This Privacy Policy was updated in January 2021. Fretted Revival® reserves the right to change, modify or amend this policy at any time.
Please note that whenever you submit any information to us in connection with our services, you consent to Fretted Revival® processing of this information as necessary to provide the services in which you are participating.
If you have any questions, comments or complaints about this privacy policy and/or the way it affects you, please feel free to email us at [email protected]
Accessibility Policy
Providing goods, services or facilities to people with disabilities
Fretted Revival® is committed to meeting its current and ongoing obligations under the Quebec Charter of Human Rights and Freedoms respecting non-discrimination. Fretted Revival® understands that obligations under the Quebec Act to Secure Handicapped Persons in the Exercise of their Rights with a View to Achieving Social, School and Workplace Integration, 2004 and its accessibility standards do not substitute or limit its obligations under the Quebec Charter of Human Rights and Freedoms or obligations to people with disabilities under any other law.
Fretted Revival® is committed to complying with both the Quebec Charter of Human Rights and Freedoms and the Quebec Act to Secure Handicapped Persons in the Exercise of their Rights with a View to Achieving Social, School and Workplace Integration, and to excellence in serving all customers including people with disabilities.
Our accessible customer service policies are consistent with the principles of independence, dignity, integration and equality of opportunity for people with disabilities.
Feedback process
Fretted Revival® welcomes customer feedback as it will help us identify barriers, improve our customer experience and respond to their concerns.
Customers who wish to provide feedback on the way Fretted Revival® provides goods, services or facilities to people with disabilities can provide feedback via email, telephone, in writing and in person. All feedback, including complaints, will be directed to the Health & Safety Representative, and a response will be provided within 14 days.